DSTRO Privacy Policy

1. Information we collect

Depending on your interaction with us, we may collect:

• Your name, business email, telephone number, company and job title.
• Information you provide through enquiries, appointment bookings and correspondence.
• Your business requirements, appointment details and service records.
• Billing and transaction information when you purchase our services.
• Technical information generated when you use our website, such as your IP address and browser information.

For our business-to-business appointment-generation services, we may also obtain relevant professional contact information from clients, publicly available business sources and business-data providers. This can include names, roles, business contact details and company information.

2. How we use information

We use personal information to respond to enquiries, provide our services, identify relevant business prospects, conduct business outreach where permitted, arrange appointments, manage customer relationships, process orders, maintain records, protect our services and meet legal obligations.

Where applicable law requires a legal basis, we rely on performing a contract, complying with legal obligations, legitimate business interests where permitted, or consent where required.

3. Who we share information with

We may share relevant information with service providers supporting our website, communications, appointment scheduling, payments and business operations.

When we arrange an appointment for a client agency, we share the prospect’s relevant contact and qualification information with that agency so it can conduct the agreed conversation and follow up. The agency is responsible for its own subsequent handling of that information.

We may also disclose information to professional advisers, authorities or other parties where required by law or necessary to protect legal rights.

4. International processing

We operate from the United Arab Emirates. Information may also be processed in other countries by our clients and service providers. Where applicable law requires safeguards for an international transfer, those requirements must be met.

5. Security and retention

We use reasonable technical and organisational measures to protect personal information, although no online system can guarantee complete security.

We keep information only as long as reasonably necessary for the purposes described above, including legal, accounting and dispute-resolution requirements. We may retain limited information to ensure we respect requests not to receive further marketing.

6. Marketing

You can ask us to stop marketing to you at any time by using an unsubscribe option in our messages or emailing hello@dstro.agency. We may still send necessary communications about an existing service, booking or transaction.

7. Cookies

Our website may use cookies or similar technologies. Where consent is required for non-essential cookies, we will request it before using them. You can also manage cookies through your browser settings.

The booking calendar loads only when you choose “Show available times”. Loading it connects your browser to Google Calendar, which receives connection details and may use cookies. You can also open the calendar directly using the Google Calendar link.

8. Your privacy rights

Depending on the laws that apply, you may have rights to access, correct or delete your information, restrict or object to its use, or request a portable copy. Where processing relies on consent, you may withdraw it.

To make a request, email hello@dstro.agency. We may need to verify your identity before responding. You may also have the right to complain to the relevant data-protection authority.

9. Changes and contact

We may update this policy as our services or practices change. The latest version will be published on our website.

For privacy questions or requests:

Inner Circle Corporate Brokers L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Email: hello@dstro.agency